Service Fees: To charge or not to charge?

Service Fees: To charge or not to charge?

22 Apr 2018, 14:30 - 15:00

Showcase Theatre

The remarkable growth of travel e-commerce in the past decade has disrupted travel agencies’ revenues. With 0% commission model on air tickets your margins continue to shrink. Explore what could be your most optimal strategy to fill this gap. And…discover which of your services can be best monetized, and how.


  • Tom Kulinski


    Customer Solutions Manager, Middle East and North Africa


    Appointed in December 2008 to the position of Customer Solutions Manager for Middle East and North Africa Tom is currently responsible for strategy...


Session sponsored by Amadeus

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